Return and Replacement Policy – Swift Peripherals
We really care about making our customers happy. If you get a product that is damaged or just not right, you can ask for a return or a replacement.
To get a replacement, a few things need to happen:
- The product has to be brand new and in its original box
- You have to tell us about the problem within 7 days of getting the product
- We need you to send back the invoice and all the accessories that came with it
We can replace things like the best gaming keyboard or a budget mechanical keyboard. We can also replace laptop cooling fans and other gaming peripherals. If you bought something from our best computer accessories shop, we can replace that too.
If a product gets damaged because you used it incorrectly or handled it roughly, we might not be able to replace it.
After we check everything out, we will start the replacement process for products, like the gaming keyboard and other Swift Peripherals products.